Terms & Conditions

Terms & Conditions

Where to Buy

Mitcham showroom in 4/656-660 Whitehorse Road Mitcham Vic 3132

 

Before Purchase

Check the suitability and available before placing an order.

Do correct measurement before purchasing

Check goods when pick up /Delivery 

 

Enquires

Call      0411658 538/ 03 8838 1299

Email   info@ausinbathroom.com.au

 

Pick up Location

4/656-660 Whitehorse Road Mitcham Vic 3132 

Weekdays 8:30AM -5:00PM 

Sat: 10:00AM-4:00PM

 

DELIVERY IN MELBOURNE ONLY

Delivery Within Melbourne Metro Areas

No Hand Carry into House and to Upstairs

Need Assistance to Driver for Heavy Items

Normally Place Goods into Garage

SORRY We Do Not Deliver Directly To Other Cities

Please Contact Your Local Freight Company with Insurance on the Goods

 

Return Policy

Product must be checked on Pick up /Delivery 

No Return or Exchange for Change of Mind

No Return or Exchange for Fragile Item

No Return for Damaged Package, Missing Parts and Installed Items

Goods Can ONLY Be Returned Within 7 Working Days after received of Goods

Transport Cost of Returns Can Not Be Claimed

Original Receipt Must Accompany with All Returns

All Goods Must Be in Original Package and Condition

15% Restocking Fee Would Be Charged for All Returns

Do Not Buy If You Do Not Accept Above Return Policy

 

WARRANTY POLICY

Warranty Varies from Product to Product

Warranty cover by Manufacturing/Supplier Warranty

Warranty Not Covered for Improper Use of Goods

Warranty Not Covered for Unlicensed Installed Goods

Warranty Not Covered for Incorrectly Installed Goods

Warranty Not Covered for Physical Damage after Installation